CUSTOMER SERVICE

NU Sentral’s information counter is located at Ground Floor (near entrance). Our Customer Service Officers are ready to answer your queries and assist you daily from 10am – 10pm.

You may also call us at 03-2859 7177

Facilities

As part of our commitment to ensure a pleasant shopping experience for you at NU Sentral, We offer a wide range facilities to make your visit an enjoyable one.

Our Welcoming Enviroment For You Includes :
  • Information Counter (Ground Floor Level)
  • Parking Guide System
  • Disabled Toilets
  • Designated Blind Guide Tiles
  • Baby & Child Strollers
  • Lockers
  • ATM
  • Baby Changing Room
  • Escalator
  • Wheelchair Friendly Mall
  • Digital Directory
  • Surau - Female: Level 1 Male: Level 2
  • Lifts
  • Disabled Parking Bays
  • Money Changer
  • Panic Button At Parking Areas
  • Toilets - Male & Female
  • Motorcycle Parking Bays

For further assistance, kindly approach our friendly customer service officers at the Customer Services Desk located at the Ground Floor.

Parking

Arriving by car to NU Sentral? Parking bays are conveniently located at NU Sentral basement and evalated floors.

  • Monday - Friday
    • RM 5.00 1st Hour of Part Thereof
    • RM 3.00 Subsequent Hour or Part Thereof
    • Normal hourly* rate applies (After 6pm - 5.59am)
  • Saturdays, Sundays & Public Holidays
    • Normal hourly* rate applies

      *enjoy a flat rate of RM5 when you spend RM50 on a single receipt (same day as receipt) @ any retail shop in NU Sentral Shopping Centre.

  • Motorcycle
    • RM 2.00 Per Entry
  • Penalty For Lost Ticket
    • RM 50.00 Per Ticket

NU Sentral’s parking is managed by Semasa Parking. For more information on parking, please contact Semasa Parking at: